Strategic Planning – Facilitating a disciplined process to define organizational priorities, align actions with mission and vision, and allocate resources. Tools and techniques of environmental scanning, stakeholder engagement, and evidence-based goal setting are used to establish a clear roadmap for sustainable impact and measurable results.

Leadership Development - Advancing individual and organizational capacity through evidence-based frameworks, reflective practice, and applied learning. Learning experiences that foster strategic thinking, ethical decision-making, and adaptive skills that enable leaders to navigate complexity, cultivate collaboration, and drive sustainable improvement. 

Organizational Improvement - Helping organizations by carrying out or assisting with applying improvement science methods to achieve clarity, alignment, and measurable impact through practical, evidence-based solutions through an iterative process of investigation, learning, and refinement that strengthens performance and outcomes.

Program Evaluation - Applying rigorous outcomes-based social science evaluation methods to determine effectiveness, efficiency, and impact of initiatives, programs, and defined services. Using systematic data collection, analysis, and stakeholder engagement, program evaluation provides credible evidence to inform decision-making, ensure accountability, and guide continuous improvement.

Faculty Learning and Development – Focusing on the scholarship of teaching and learning, evidence-based best practice pedagogy, holistic and transformative education.

Writing for Presentation & Publication - Personalized coaching to help both educational professionals and academics communicate their ideas with clarity, precision, and confidence. Coaching emphasizes both general and specific approaches for enhancing quality and adapting messaging.

Career Strategy - Providing individualized coaching for educators and academic professionals to clarify goals, leverage strengths, and navigate career opportunities in PK–12 and higher education. Coaching emphasizes reflective practice, strategic decision-making, and evidence-informed approaches to professional growth, empowering individuals to advance purposefully and sustainably in their educational careers.

Instructional Leadership

Supervision of Instruction

Principal Leadership

Staff Development

Inquiry for Performance Improvement

Visionary Leadership in Education

Administrative and Organizational 

Theory

Policy – Program Evaluation

Ethics in the Education Professions

Mixed Methods Research

Strategy frameworks

Workshop facilitation

UI and technology advice for strategy implementation 

Execution: uniting effort, ensuring action and accountability

Equal opportunities

We, humans, work and live in environments that affect our well-being. Experiences within and with these environments either trigger the release of endorphins (a well-being hormone) or cortisol (a stress hormone).

Senses Journey, by utilizing frameworks from neuroscience, design, and psychology, helps increase awareness and deliver tools and techniques to increase positive emotions in environments. 

How it Works

We begin by defining how users should ideally feel within environments that engage four senses—visual, auditory, tactile, and olfactory—and the emotions associated with these sensory inputs. We then analyze the current (“as-is”) state and, based on this analysis, develop an improvement plan. This approach applies to both physical and digital environments, as well as to products and services, to enhance sensory experiences and ultimately improve the bottom line.

Keywords for wellbeing: excitement, surprise, calm, protection, care, ease, joy, lightness, clarity, generosity, joyfulness, happiness, welcoming, trust, variety, and many more. 

How it Works

We begin by mapping your current situation across relevant areas of life, then explore possible scenarios that might unfold once a decision is made. Using both intuition and structured analysis, our goal is to reach the best possible judgement, increase adaptability, and minimize potential harm. The process helps prevent emotional trauma and the lingering sense of loss or regret, making the way forward clearer and more confident.

Throughout the process, we draw from both psychology and management—using tools such as self- and situational analysis, stakeholder mapping, goal setting, milestones, and reflective exercises—to ensure decisions are thoughtful, flexible, and grounded in accountability and resilience.

The program typically includes four sessions over three months:

1. Initial Meeting: Before the first session, clients are asked to complete a Self-Analysis Questionnaire. In the meeting, we'll review the self-analysis, map of the current situation, and discuss alternative scenarios for decisions and their likely impact.
   
   

2. Exploration Session: We'll narrow down potential decisions and their likely outcomes and impact.
   
   

3. Decision Session: At this point, a decision must be made with a thorough impact analysis and further management modelling.
   
   

4. Follow-Up Session: One to three months after the decision, we'll reflect on the consequences, outcomes, and explore a way forward.
   
   

Crossroads Coaching is not psychotherapy.
Sessions are available in English and Estonian.